Employment

Located in the heart of the Great Lakes near Grand Rapids, Michigan, MarketLab is the largest direct-mail cataloger of unique and hard-to-find products for laboratory and healthcare professionals.

Our products are clever and highly useful items used to make work easier, safer, and more productive for those in these highly stressful and demanding fields. We were listed on the Inc. Magazine 500 fastest growing companies in the U.S. and have been in business for over ten years. MarketLab is an equal opportunity employer.

If you are interested in any of the positions listed here, please email your resume to hrrecruiter@marketlabinc.com.
If we are interested in your qualifications for an open position, we will contact you.

1. Distributor Sales Director
2. Marketing Database Analyst
3. Database Administrator
4. Product/SCM Assistant
5. Clearform Fabricator I

DISTRIBUTOR SALES DIRECTOR

Full Time (M – F, based on business needs)

Purpose

• Primary purpose is to sell MarketLab's manufactured products to a distributor network.
• Concentrate on building new relationships with distributors and continue strong relationships with current partners.
• Coordinate with the MarketLab Product Development Manager and Marketing Department to create marketing collateral designed specifically for distributors.
• Lead the MarketLab co-op program for its suppliers.

Education and/or Experience

• At least six years of selling experience representing a manufacturer to a network of dealers. Healthcare industry experience preferred.
• Bachelor's degree in sales, marketing or general business required or equivalent experience.
• Extensive experience in working with distributors and product managers.
• Demonstrated success in problem solving, accomplished in achieving goals in spite of barriers or difficulties
• Energetic and self-motivated in generating sales, supporting company growth and increasing company's market share.

Essential Duties and Responsibilities

• Develop a distributor network strategy and a target list.
• Present a distribution proposal to targets and work to close agreements.
• Conduct follow up as appropriate to service the distributor.
• Develop a co-op presentation for suppliers and create collateral for the presentation.
• Develop a communication plan for the suppliers to keep them well informed about the marketing value MarketLab is bringing them week in and week out.

Competencies

• Problem Solving & Decision Making – identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Integrity – possesses high ethical standards and expects the same from all others in the organization.
• Professionalism – encourages and reminds others to act in a businesslike and professional manner.  Takes extra effort to improve knowledge and skills to be the best in the profession.  Adheres to the highest level of professionalism by demonstrating honesty, integrity and maturity.
• Tenacity – works to achieve goal in spite of barriers or difficulties; actively works to overcome obstacles by changing strategies.  Adjusts focus when it becomes obvious that a goal cannot be achieved; redirects energy into related achievable goals.
• Negotiation – builds value of preferred alternatives by relating them to the other party's needs; responds to objections by emphasizing value; exposes problems with undesirable alternatives.
• Persuasiveness – makes favorable impression by interacting with customers in a manner that builds effective relationships.  Presents product, service or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, and ideas.  Uses appropriate techniques to move others to action or to agreement.

MARKETING DATABASE ANALYST

Full Time Position (M-F/8am-5pm, based on business needs)

Education and/or Experience

• Bachelor's Degree required, preferably in an analytical field (Computer Science, Statistics, Business Administration, Marketing, Mathematics, etc)
• 3+ years of experience as a Marketing Analyst, Business Analyst, Data Analyst, or Database Marketing Analyst in a direct response environment.
• Advanced PC skills utilizing MS Office software with extensive Excel experience and strong database skills.
• Proficiency in statistical software to support data collection and analysis (preferably SPSS).
• Strong data analysis and report writing skills. Ability to interpret verbal communication / problems and translate into actionable marketing data.
• High degree of initiative and independent judgment.

Essential Duties and Responsibilities

• Collects and analyzes data to support the marketing and business strategy efforts for customer acquisition and retention programs.
• Leverages database to develop clear and actionable insights on new and existing customer behavior.
• Identifies opportunities for innovation and continuous improvement of mailing efforts.
• Discovers and understands marketing opportunities within our database.
• Provides data analysis and reporting to internal stakeholders utilizing SPSS.
• Effectively translates non-technical concepts into reporting which is understandable, actionable and timely.
• Presents business intelligence to management and other audiences in a clear and concise manner. This includes providing insight and analysis into reports and trends.

Competencies

   
• Oral Communication – Ability to convey confidence and professionalism on the phone and within the office environment. The individual speaks clearly and persuasively in positive and negative situations.
• Planning/organizing – The individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.  Individual must also be able to work independently to perform all duties and responsibilities with an emphasis on accuracy and quality of work.
• Integrity – The individual possesses high ethical standards and expects the same from all others in the organization.
• Professionalism – Individual conducts themselves and their work with a positive and enthusiastic attitude.  Individual also possesses the ability to not contribute to the creation of office politics and rumors.

DATABASE ADMINISTRATOR

Full Time (M-F/8:00am-5:00pm, based on business needs)

Responsible for implementation, administration, maintenance and support of the company's database technology with a focus on MS SQL Server.  The database administrator (DBA) will provide operational support of SQL databases, monitor server usage and performance, troubleshoot interruptions, work with vendors to resolve problems and improve performance.

Education and/or Experience

• BS in computer science
• 5 years experience supporting MS SQL databases in production environment
• Demonstrated experience with SQL Server 2005 Analysis services
• Demonstrated experience with ETL , MDX queries and SSIS

Essential Duties and Responsibilities

• Designs backup and recovery solutions to ensure integrity of all database data
• Develops and automates monitoring and administrative tasks
• Monitors and troubleshoots  existing data integration processes
• Uses SSIS and Scribe Insight Manager to manage data import/integration and ensure integrity of the data
• Monitors and troubleshoots existing data warehouse and SQL Analysis services
• Reviews data for integrity and work with application developers as needed
• Develops new OLAP cubes for reporting
• Architects and implements SQL server solutions for a fast growing company
• Evaluates and test new SQL server releases and Service Packs
• Researches and keeps current on database technologies and communicates trends and future needs from a business perspective

Key Results Areas

• Support - Response to support requests from users on database performance and data mining needs and IT team in supporting projects.
• Administrative – Consistent communication and follow-up with users and IT Team.
• Project – Defining, planning and executing projects within defined timeframes.

Competencies

• Team Work – Works with the Information Technology team on broad projects and shares database maintenance/support knowledge with the team through documentation.
• Quality Management – the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Judgment – the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
• Strategic decision-making - the ability to identify what is and what is not working which impacts the end result.

PRODUCT/SCM ASSISTANT

Full Time (M-F/8:00am-5:00pm, based on business needs)

Education and/or Experience

• High school diploma or GED; one to three years related experience; or equivalent combination of education and experience.
• Associates degree in Marketing or Business Administration preferred.
• Excellent telephone skills.  Must be able to communicate effectively with co-workers and suppliers.
• Detail oriented with excellent follow-through.

Essential Duties and Responsibilities

• Communicate with suppliers to obtain product or service information such as price, availability and delivery schedule.
• Respond to the various departments within the company who may need information regarding suppliers, products, deliveries, etc.
• Facilitate initial supplier set-up, i.e. Contacting supplier to return forms, collect W-9 forms and having them added to our system.
• Responsible for obtaining shipping dimensions and weights on all new products; input data in Solomon database.
• Develop and maintain strong working relationships with suppliers, maintaining appropriate vendor contact information in files and product drives.
• Prepare product related information for use on the web.
• Develop and execute community outreach program through donations of healthcare products to local non-profit medical centers.
• Secure samples for photo shoots; assist in sample management of photo shoot products;  i.e. return to vendor; put into stock, garage sale, etc.

Competencies

• Problem Solving    - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Professionalism – Encourages and reminds others to act in a businesslike and professional manner.  Takes extra effort to improve knowledge and skills to be the best in the profession.  Adheres to the highest level of professionalism by demonstrating honesty, integrity and maturity.

CLEARFORM FABRICATOR I

Full Time (M-F/7:00am-3:30pm, based on business needs)

Education and/or Experience

• High school diploma or General Education Degree (GED).
• Three to six months related experience and/or training.
• Must be able to read a tape measure.
• Physically able to lift 50lbs.

Essential Duties and Responsibilities

• Performs any specified quality assurance checks designated for each job, function or assignment.
• Ability to make decisions when identifying in-process problems.
• Assures that all work assigned to position is performed in accordance with specifications, instructions and requirements.
• Demonstrates ability to meets production standards on specific assignments within a reasonable time, depending on the degree of difficulty of their job function.
• Hi-Lo experience.
• The ability to route, drill, bend, glue, polish and pack plastic products.

Accountabilities and Measures

• Accomplishment of assigned tasks
• Ability to maintain clean work areas and follow good housekeeping practices.
• Ability to follow work rules, work independently, be flexible and be willing to perform a variety of jobs.
• Ability to use any machinery/equipment required to accomplish any given job assignment.
• Ability to work effectively, courteously and respectively with co-workers and other personnel.

Competencies

• Problem Solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Mathematical Skills - ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and use a tape measure.