Website Support

We've recently upgraded many ordering and shopping features. Below is list of improvements and changes you'll see as you shop. In the future, this page will grow to include quick-tips, hints, and guidelines to ensure you have a pleasant online shopping experience.

Having Trouble Viewing Our Site?

The MarketLab website is designed for current versions of the most common internet browsers. On very rare occasions, visitors with older browsers may see some elements of our pages displayed incorrectly.

If you are experiencing difficulty shopping on our site, we would encourage you to upgrade your browser to a current version of Microsoft's Internet Explorer, Mozilla's Firefox, or Google's Chrome. All are free downloads that will enhance your web experience not just with MarketLab, but with sites throughout the World Wide Web.

If you continue to have trouble shopping, please call us at 1-866-237-3722.

Changes to Your Account

Password

To maintain security of your vital account information, all passwords were reset when we launched our improved site. To retrieve your new password, visit the My Account Page.

Order History

While Order History is still a feature of our site, one of the casualties of the site upgrade was the inability to retain your order history prior to the upgrade launch. We apologize for any inconvenience. If you have a question regarding an online order prior to February 2, 2010, please call 1-866-237-3722 for assistance.

Ordering Improvements

Faster Checkout

We've reduced the checkout steps! What more is there to say.

Improved Shipping Options

Now you'll know exactly what your charges will be.

Integration of Priority Codes

Add the code during checkout and you'll see any associated savings.

Save a Cart

This feature is a time-saver for re-ordering the same items again and again.

And More!

Improved billing and shipping information options. Better password management.

Shopping Improvements

Improved Search Function

Every word is indexed so search results are more robust for a true representation of what we offer.

Recently Viewed Items History

Now you can to go back to an item with one click. No more hitting the back button multiple times.

Customer Reviews

Getting your feedback on the products we offer is important to us. So please share your thoughts.

And More!

Printer friendly web pages. Product recommendations.


If you have any questions, comments, or concerns, please email us at Service@MarketLabInc.com.